CompTIA A+ Question G-100

A technician is installing a PCIe wireless card on Peter’s, a customer, desktop computer. While the technician works, Peter watches and asks questions during the entire process. After the work order is completed, the technician should do which of the following? (Select TWO).

A. Follow up with Peter at a later date to verify satisfaction
B. Request that Peter not monitor the work
C. Be culturally sensitive
D. Provide proper documentation on the services provided
E. Take a break so that Peter can go back to work

Correct Answer: AD